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Terms & Conditions

Welcome to ProRemedial Online. By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully before using our site or making a purchase.

1. General

These Terms & Conditions apply to all visitors, customers, and users of the website [ProRemedial.online] (“the Site”) and to all purchases of goods and services from ProRemedial Online (“we”, “our”, “us”).

By using this Site, you acknowledge that you are at least 18 years old, or have parental or guardian consent.

2. Products and Use

Our products are made using natural, plant-based ingredients and are designed to support general well-being. They are not intended to diagnose, treat, cure, or prevent any medical condition. You must read all instructions, warnings, and labels before use.

Always consult a qualified healthcare professional if you are pregnant, breastfeeding, taking medication, or have any pre-existing health conditions.

3. Orders and Payment

  • All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.

  • We reserve the right to change prices at any time without prior notice.

  • Full payment is required before orders are processed and shipped.

  • We accept payments via secure third-party platforms such as [Stripe, PayPal, or others as applicable].

4. Shipping and Delivery

  • We offer domestic (Australia-wide) and select international shipping.

  • Estimated delivery times are provided at checkout but may vary due to external factors.

  • Once dispatched, we are not liable for delays or issues caused by third-party couriers.

More information is available on our [Shipping Policy] page.

5. Returns and Refunds

Our products come with guarantees that cannot be excluded under the Australian Consumer Law.

You are entitled to a refund, replacement, or store credit:

  • If the product is faulty, damaged, or significantly different from its description.

  • Claims must be made within 14 days of receiving the product.

  • We do not accept returns for change of mind due to hygiene and natural product sensitivity.

Please refer to our [Returns & Refunds Policy] for full details.

6. Intellectual Property

All content on this website, including product names, branding, designs, text, graphics, images, and logos, is the intellectual property of ProRemedial Online or its content suppliers.

You may not use, reproduce, distribute, or modify our content without prior written consent.

7. User Conduct

You agree not to:

  • Misuse or disrupt the website;

  • Attempt to gain unauthorised access to our systems;

  • Post or transmit false, misleading, or harmful content;

  • Use our products or services for illegal or unauthorised purposes.

8. Limitation of Liability

To the fullest extent permitted by law, ProRemedial Online is not liable for:

  • Any direct or indirect loss, damage, or injury resulting from use or misuse of our products;

  • Reliance on information or content on our website;

  • Delays or failures beyond our reasonable control.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of those external sites.

10. Privacy

Your privacy is important to us. All personal information is handled in accordance with our [Privacy Policy], which is available on our website.

11. Amendments

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page and take effect immediately upon publication. Continued use of the Site after changes constitutes acceptance of the revised terms.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Queensland.

13. Contact Us

If you have any questions or concerns about these Terms, please contact:

ProRemedial Online
Email: [ProRemedialTherapy@gmail.com]

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